If you have recently lost your job and are temporarily unable to pay your monthly loan, Bondora might be able to help you. It is important to contact us as soon as possible so that we can review your situation and offer possible solutions to support you during this difficult time.
Job loss can happen unexpectedly, and we want you to understand what options are available and how the process works.
What do you need to do first?
If your job has ended and this affects your ability to pay, please let us know immediately via the customer service contact form.
This way, we can assess your situation before extra interest or late fees accumulate.
You may be asked to submit documents, such as a resignation letter or other proof of termination of your employment, to confirm the change in your employment status.
Which documents do you need to submit?
To properly assess your situation, we may ask for one or more of the following documents
- Your resignation or termination letter
- A statement from your employer that your employment has been terminated
- Proof of registration as a job seeker (if applicable)
- Other documents confirming your loss of income or termination of employment
If you provide all the information, we can make a faster, more accurate decision.
NB: Simply contacting Bondora does not automatically stop interest, late fees, or collection proceedings.
A formal appointment must be made.
Can I get help if I already have overdue payments?
Yes. If you already have overdue payments, please contact our Customer Support team as soon as possible. We can help you find a suitable solution for your financial situation. All debt relief and repayment support measures offered by Bondora are provided free of charge.
Important things to remember:
- A payment deferral or schedule change is not guaranteed; each situation is reviewed individually.
- You must submit the requested documents to be eligible for a new scheme.
- Contacting us early increases the chance of a suitable solution.
How do you contact support?
Use the contact form to send your request – LINK
Attach a brief explanation and any relevant documents regarding your employment status.
We are here to help you find the best possible solution during this challenging period.